Return Policy

We hope you are happy and satisfied with your purchase!! However, please choose carefully. 

TOYS & ACCESORIES

We consider toys, vibrators, oils, creams, and lubricants, personal items and they are not returnable or exchangeable. 

If a toy or vibrator you purchase is defective before the 30 days of purchase please call us at (415)482-9899

Most manufacturers have a warranty. It is your responsibility to make sure to register your toy on the manufacturers website. We can guide you on how you can claim a defective item under the manufacturer's warranty by calling us at (415)482-9899. These toys will not be accepted for exchange or returns at our shop. 

LINGERIE

Unworn Lingerie with tags still attached are exchangeable for store credit or exchange only within 10 days of purchase. 

IF the item has a thong or any underwear, we will not be doing any returns or exchanges on those products. 

Underwear is not returnable or exchangeable. Packaged one size lingerie is not returnable or exchangeable. 

 

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